Published Jun 20, 2023 · Updated Sep 14, 2026

A product strategy starts with a decision

A product strategy starts with a decision

Start with the decision

A product strategy is useful when it helps a team choose what to do and what to leave out. “Build a platform” describes an activity. “Help customers repeat an order without calling the operations team” describes a problem that can guide priorities.

Make the current work visible

Look at how the task happens today. Review the documents, systems and workarounds before starting a long list of features. Speak with the people involved to understand the exceptions and the consequences of getting the work wrong.

Write down the assumptions

Separate what you know from what you expect. Who has the problem? How often does it occur? What would a useful improvement look like? Which part is uncertain enough to change the investment decision?

Choose the next piece of evidence

A prototype can help explore an interaction. A technical check can test an integration. A small release can show whether people use the product. These answer different questions; choose the work around the uncertainty.

Keep the strategy connected to delivery

Agree the first useful scope, its success criteria and the point at which you will review the evidence. Treat the strategy as a basis for making decisions as the work develops.

Turn a problem into a decision

Start with a workflow that the team can describe in concrete terms. Who starts it, which information is needed, what decision is made and how does the work finish? Record where people repeat an entry, wait for approval or work around missing information. These observations give a proposed feature a reason to exist.

For example, “add a customer dashboard” leaves the purpose open. “Let the operations team see which bookings need intervention before the next shift” identifies a user, a decision and a useful moment. This is an illustrative requirement, not a claim about a particular project.

Make the first release a complete slice

A release can be small and still complete an important task. Follow the proposed scope from its entry point to its result, including permissions, exceptions and the information that must return to another system. A collection of disconnected screens can leave the actual work unchanged.

For each proposed capability, record the problem it addresses, the evidence behind it, its dependencies and the condition for accepting it. Keep later ideas in a separate list so that agreeing a direction does not silently commit the team to every suggestion.

Use a strategy that can be revised

Agree which assumptions need evidence before development begins and which can be tested through an initial release. An integration with an undocumented system may need a technical check; a confusing user workflow may need a prototype and observation.

A useful strategy identifies the decision owner, the starting scope, the remaining uncertainty and the next review point. When evidence changes, revisit the affected decision explicitly. Keep a short decision log so that the team can understand why the plan changed.

Explore the next step with Perspective Unity.

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